• How to pick up a vehicle from Chania Airport & Heraklion Airport?

    For Chania Airprot a member of our staff will be waiting for you in the arrivals hall holding a sign with your name and will guide you to our Chania Airprot station that is located next to the Airport tereminal.

    Our station at Heraklion airport is located right opposite the arrivals terminal. Our help desk will guide after your arrival in Heraklion Airport.

  • How to pick up a vehicle from Chania Souda Port or Heraklion Port?
    During your arrival at Chania Port or Heraklion Port a member of our staff will be waiting for you right outside the ferry dock, holding a sign with your name written on it so that you can recognize them.
  • How do I contact helpdesk for further questions?
    For all the questions and issues, you can contact us by email at info@chaniacarrentals.com OR call us directly at +30 28310 72440.
  • How can I pay for my booking ?

    Payment Methods

    After tour reservation request is confirmed, your down payment (20%) can be paid with a credit card using our secure link: Click Here
    ChaniaCarRentals.com provides a secure SSL Platform for Safe Payments.
    All payments take place on a safe Platform through Viva Wallet. This way, our company is not in contact with your credit card details.

    Moreover, you can pay (20%) by the bank by drafting your account details.
    EUROBANK EFG
    IBAN : GR45 0260 1360 0001 0020 0251 411
    SWIFT BIC : EFGBGRAA
    Name: MEGALONISOS S.A

    Notice: The balance is paid on arrival when you pick up your car.

  • Cancellation Policy ?

    Should you need to cancel your booking, and we will receive your cancelation 7 days or more prior to your Pickup date, your 20% deposit will be refunded.

    If your cancellation is done in less than 7 days, The 20% downpayment cancellation fees.

  • Detailed Rental Terms and Conditions ?

    For more details about your reservation terms, read our Terms and Condition page.